Privacy Policy

At Casa Selva Rosa, we are committed to protecting the privacy and security of our guests. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, make an inquiry, or book a stay at our luxury villa in Costa Rica.

We collect information that you provide directly to us when you interact with our website:

• Contact Information: Name, email address, and phone number when you submit a contact form or booking inquiry.
• Booking Details: Preferred dates, number of guests, and special requests related to your stay.
• Communication: Records of any correspondence you have with our concierge or management team.

The information we collect is used solely to provide you with a premium and personalized experience:

• To process your booking inquiries and manage your reservations.
• To communicate with you regarding your stay and provide concierge services.
• To send you occasional updates or exclusive offers (only if you have opted into our newsletter).
• To improve our website and guest services through anonymized analytics.

Cookies and Analytics

Our website uses cookies to enhance your browsing experience and analyze site traffic. These cookies help us understand which sections of our site are most engaging to our guests. You can choose to disable cookies through your browser settings, though this may affect some functionality of the site.

Data Protection

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored on secure servers and is only accessible by a limited number of authorized personnel who are required to keep the information confidential. We do not sell, trade, or otherwise transfer your personal information to outside parties.